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Bridging Communities

Top ten tips on dealing with racist incidents in your community:


  1. Report the incident and get advice. You can go straight to the police – dial 999 in an emergency. Or you can go to your local CAB, law centre or race equality council. In many areas you can also report racist incidents to your local council.

  2. If you report a racist incident to the police make sure that that is how it is logged. All police forces are now expected to record an incident as racist, and to investigate it as such, if that is how it is described by the person making the report (or by anyone they subsequently interview). If you are assisting the victim of a racist incident and s/he has difficulty understanding English, then request that the police provide an interpreter. If there is likely to be any major delay, then with the victim’s consent, you should report the matter on his or her behalf.

  3. Keep a note of all information that you tell the police and of the time and date and the name and number of the officer dealing with your case. It is advisable to report a racist incident to the police, or to agree that one of the other agencies should do so, so that a formal record is made.

  4. Your harassers want you to feel isolated – don’t let them. Talk to your friends and family about what has happened, and find out about other sources of support – the CAB will be able to help. In many areas there are community organisations or monitoring groups that offer support to victims of racist incidents as well as advocating on their behalf with the police and other agencies.

  5. Keep a detailed record of any incidents. This can include photos of people’s injuries and damage to property such as broken windows or graffiti. Keep a record of any expenses you incur, for example to repair any damage to your home.

  6. If you are a council tenant and the racist incident occurred at or near your home then contact your neighbourhood office and/or housing department and discuss with them what they intend to do to protect you and your family from further abuse or attack. Most councils’ tenancy agreements prohibit racist behaviour by tenants or their visitors. You should let the council know if you would like to be transferred to other accommodation or if you desire greater protection where you are.

  7. If you live in a housing association property and the racist incident occurred at or hear your home, then report the incident to your association representative or office. Most housing associations have anti-harassment policies similar to those of local councils.

  8. If you live in private rented accommodation and the racist incident occurred at or near your home then contact your landlord, the CAB or a law centre . Some private landlords may have a procedure for dealing with racial harassment and may be sympathetic. However, many may not be supportive.

  9. If you own your own home or if the racist incident occurred at your place of work or at a community centre, religious centre or as you were walking or driving in the area, then you should seek advice from the CAB or a law centre and the community safety section of the local council. There are a number of legal measures that might be possible to protect you from further incidents.

  10. If you find that no one is taking sufficient interest and you are worried about further incidents affecting you and your family then you could contact the chair of the police authority for your area, your local councillor or MP to enlist their support.

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